An Actor-Network Perspective on Business Process Management: A Case Study of a Brazilian Chemical Company
نویسندگان
چکیده
This paper aims to discuss and highlight the sociotechnical complexity of Business Process Management (BPM) projects. In the pursuit of this goal, we conducted an interpretative single case study in a company that operates in the chemical sector in Brazil. The paper adopts a sociotechnical approach based on the Actor-Network Theory to draw attention to the sociotechnical negotiation strategies and complexity of BPM projects. The results of this paper suggest that the theoretical awareness afforded by ANT allows prominence to be given to certain factors that can affect the success/failure of Business Process Management projects, which are not considered in more traditional studies in the BPM field.
منابع مشابه
The Analysis of the Impact of Information Technology and Social Capital on Entrepreneurial Orientation in Iran Pharmaceutical Industry (Case Study: Alborz Drug Company)
One of the main branches of entrepreneurship is entrepreneurial orientation as it certainly plays an important role in the success and growth of the organizations. Entrepreneurial orientation is rooted in adopting a strategy. Many organizational policies which are formulated for the development of entrepreneurship are associated with information and communication technologies, in the other hand...
متن کاملPassed the Age of Puberty: Organizational Networks as a Way to Get Things Done in the Health Field; Comment on “Evaluating Global Health Partnerships: A Case Study of a Gavi HPV Vaccine Application Process in Uganda”
In this commentary I will demonstrate that the case study of Uganda’s Human papilloma virus (HPV) vaccine application partnership provides an excellent example of widening our lens by evaluating the successful HP vaccine coverage from a network-centric perspective. That implies that the organizational network is seen as the locus of production and that network theories become indispensable to a...
متن کاملFlexibility in Business Process Management: An Actor- Network Theory Approach
Business Process Management (BPM) projects deal with two apparently opposite goals: on the one hand, they perform a formalization of the practices by means of business process models; while on the other hand, they simultaneously aim at achieving flexibility. This paper discusses how organizations deal with these two apparently conflicting goals in practice. To accomplish this, a case study is p...
متن کاملExplaining the Role of Management Accounting Information System in Strategy Formulation with Actors Network Approach
The real challenge of business environment is derived from a situation where organizations need to find opportunities on how to introduce ideas and new products to market that provide future earnings stream. Management accounting is used as a tool in this process and provides information on opportunities and threats. The purpose of this research is to explain the role of management accounting i...
متن کاملRevealing the Sociotechnical Complexity of Business Process Modeling - An Actor-Network Theory Approach
In the last few years, the modeling of business processes has achieved considerable popularity in organizations and academic research. However, business process modeling is often studied from either a technical or a social perspective, and as a result of this a priori fragmentation, tends to overlook the sociotechnical complexity involved in modeling projects. To overcome this problem, this pap...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
دوره شماره
صفحات -
تاریخ انتشار 2014